Ticketing

Ticketing

Domestic and international air ticket booking and reissue services, covering the full lifecycle of air travel arrangements for employees and authorized travelers.

Services Included

• New ticket booking for domestic and international flights
• Fare comparison and itinerary options across airlines
• Ticket reissue for date, route, or passenger name changes
• Cancellations and refund processing
• Group and multi-city booking coordination
• Assistance with visa-related travel documentation requirements

How to Request

Submit a ticketing request through the service portal with travel dates, destination, and traveler details. Requests are typically processed within one business day; urgent same-day bookings should be flagged as high priority.

Service Level

Standard bookings: 1 business day. Reissues/changes: 4–8 business hours. Urgent requests: best-effort same-day handling, subject to airline availability.